Sunday October 22nd 2017

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The Soul Protocol

I’m not sure if you were somehow conscious that when you answer the phone and you say something like hello… or hello, myself is speaking… or something else similar, that it is recognised as a predictive and standardised behaviour which goes under a common form named protocol.
A lot of situations might require the usage of a protocol, sometimes without even being aware of that, as in the phone call case. That “hello” doesn’t mean “hi, how are you”, that means I’m ready, I got your call, I’m waiting for your communication, I’m connected.

Sometimes we might confuse the word protocol with procedure, the difference is subtle but there is a difference. When you meet someone on the street and say hello to him, that is not a procedure! Well, maybe that’s not even a protocol too, probably it’s just politeness or education if you like. We’ll try to clarify here the correlation among them.

Protocol:
I tend to consider a protocol something that has a structure, a complex settle of rules to handle a complex series of variables and situations.
Procedure:
A definition of procedure might be a certain amount of steps from a to z that you follow in order to accomplish something, a task let’s say. That generally includes poor interaction, few events to handle, easy job.
Politeness:
Yes, you can use that to accomplish tasks too but, we generally correlate politeness or kindness strictly with social behaviour. For instance, let’s say you are in a cool nightclub in town and you’re looking for an approach with a nice girl in a fancy dress , what are you going to use?
I suggest you a protocol.

Believe it or not, protocols are part of our human being. Although most of us, sons of the technology, tend to consider the protocols only as part of the telecommunication environment, we have to recognise that protocols existed probably even before the telco-business was invented. Let’s think about the old kingdoms long time ago. Protocols were always part of kings’ families. Let’s just remember again though, protocol it’s not just a way to behave properly at home or in a special occasion, protocol it’s a precise way to respond to an event.

Let’s assume you’re in the king’s estate with the king himself and all his closest official advisers. You’re all sitting on a table, having a dinner and at some stage the king just stands up. In that case everyone will stand up, and of course YOU have to stand up. No matter what you’re doing, even with a fork in your mouth, you’ve got to stand up. In the same way, if you answer the phone and you don’t say hello, the other one on the other side might think you’re not there and he just hangs up on your face. That’s the protocol.

So, protocol it’s more than a rule, it’s something you can’t escape, otherwise you fall into something called “protocol error”. Long time ago a protocol error could cost you your head. Nowadays a protocol error can cause misunderstandings, fightings, wars or simply million dollars loss for a telco company… and most likely the head of some poor engineer. So, years pass by but the protocol still rules.

Now, we’ve designed a system to handle events and variables in a very precise way. We’ve made such huge effort in order to turn everything in a settle of predictable events to which we should be always able to respond. We consider the world we live a place where we can always avoid a protocol error situation. That’s because we’re so successful in dealing also with normal rules and laws we have been given to ourselves in order to achieve respect and protection. That’s because we’re so great in following simple ordered steps and there is no procedure we got troubles with. That’s also because all the basic forms of politeness and education are actually imprinted in our genetic system. We succeeded to get from our personal evolution and from our technological development the protocol that can turn ourselves in an error free soul. Although, it’s not really clear today why we’re still risking our head….

Ah, by the way, is there an Internet…. Protocol? Yes, again, absolutely there is, but that’s another story…

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